What is restoration?

Restoration is the process of cleaning and restoring textiles and contents affected by fire, smoke, water, or mold damage. Our goal is to return items to their pre-loss condition using specialized equipment and proven methods.

What makes A Ray Textiles different from a traditional dry cleaner?

We specialize in restoration—not standard dry cleaning. Our team is trained to handle items affected by smoke, water, and mold damage, including textiles and household contents that traditional cleaners are not equipped to process.

Does it make sense to restore items instead of replacing them?

In many cases, yes. Restoration is often significantly more cost-effective than replacement and can save both homeowners and insurance carriers money, while preserving items that may have personal value.

What types of items can you restore?

We restore a wide range of items, including:
 

• Clothing and garments

• Bedding, linens, and draperies

• Rugs and upholstery

• Shoes, handbags, and accessories

• Furniture and household contents

If you’re unsure about a specific item, our team can evaluate it.

Will my items still have odors after cleaning?

No. Our cleaning processes are designed to remove smoke, mildew, and other odors at the source—not just mask them—so items are returned clean and fresh.

Are all items dry cleaned?

No. Each item is evaluated individually to determine the best cleaning method. While some items require dry cleaning, many are cleaned using specialized water-based processes for optimal results.

Who decides what items are restored?

Items are evaluated by our team in coordination with the insurance adjuster. We determine what is restorable, while also considering any specific requests from the homeowner—especially for sentimental items.

How long does the process take?

We offer expedited service for essential items, typically returning a week’s worth of clothing within 72 hours (Red Bag Service).

The remaining items are generally completed within approximately 2-3 weeks from the initial pickup, depending on the scope of the loss. Contents are determined by when the homeowners house is complete or when they are ready for delivery. Typically ask for a 2 week window to schedule items for delivery.